Shipping Policy
## Shipping Information for The Gambia
### Delivery Areas & Times
**Greater Banjul Area (GBA)**
- Banjul, Kanifing, Serekunda, Bakau, Fajara, Kololi
- Delivery: 2-3 business days
- Shipping fee: D150 or FREE on orders over D2,500
**West Coast Region**
- Brikama, Gunjur, Sanyang, Kartong
- Delivery: 3-4 business days
- Shipping fee: D250
**Upcountry Regions**
- North Bank, Lower River, Central River, Upper River
- Delivery: 5-7 business days
- Shipping fee: D350-500 depending on location
### Order Processing
- Orders placed before 2:00 PM WAT are processed same day
- Orders placed on weekends/holidays processed next business day
- You will receive SMS/WhatsApp confirmation with tracking
### Delivery Notes
- Our delivery team will call before arriving
- Please ensure someone is available to receive the package
- For Cash on Delivery, have exact amount ready
- Deliveries may be delayed during Ramadan, Tobaski, and other holidays
### Pickup Option
- Free pickup available at our Banjul location
- Bring your order confirmation and valid ID
### Questions?
WhatsApp: +220 XXX XXXX
Email: shipping@lumo-app.org