Shipping Policy

## Shipping Information for The Gambia ### Delivery Areas & Times **Greater Banjul Area (GBA)** - Banjul, Kanifing, Serekunda, Bakau, Fajara, Kololi - Delivery: 2-3 business days - Shipping fee: D150 or FREE on orders over D2,500 **West Coast Region** - Brikama, Gunjur, Sanyang, Kartong - Delivery: 3-4 business days - Shipping fee: D250 **Upcountry Regions** - North Bank, Lower River, Central River, Upper River - Delivery: 5-7 business days - Shipping fee: D350-500 depending on location ### Order Processing - Orders placed before 2:00 PM WAT are processed same day - Orders placed on weekends/holidays processed next business day - You will receive SMS/WhatsApp confirmation with tracking ### Delivery Notes - Our delivery team will call before arriving - Please ensure someone is available to receive the package - For Cash on Delivery, have exact amount ready - Deliveries may be delayed during Ramadan, Tobaski, and other holidays ### Pickup Option - Free pickup available at our Banjul location - Bring your order confirmation and valid ID ### Questions? WhatsApp: +220 XXX XXXX Email: shipping@lumo-app.org